People and Culture: Engage the Frontline
Consistent gemba walks, coaching questions, and recognition rituals teach the system to expect support, not blame. Trust multiplies ideas. Comment with a favorite coaching question that unlocked a stubborn issue, and inspire others to try it during tomorrow’s tour.
People and Culture: Engage the Frontline
Small teams, tight scopes, real data, and fast implementation beat marathon workshops. Celebrate wins publicly and track savings visibly. Subscribe to get a kaizen charter template that keeps momentum and prevents initiatives from collapsing after the initial excitement fades.